Information we collect
When you request a quote or contact us, you may provide your name, phone number, ZIP or postal code, email address, and details about your bathroom, the person who will use the tub and your preferences. The page address where you submitted the form is included so we know which information you were reading.
This site does not use advertising cookies or third-party analytics trackers. Standard server logs kept by our hosting provider may record technical information such as IP address, browser type and the pages requested, for security and reliability.
How we use your information
We use the information you provide only to respond to your request, prepare quotes, arrange delivery or installation, provide warranty and service support, and keep records required for invoices and warranties.
How forms are delivered
Our quote and contact forms are delivered to our team by email through FormSubmit, a third-party form processing service. FormSubmit processes the submitted information to deliver it to us. Please review FormSubmit’s own privacy terms for details about its handling of submissions.
Sharing
We do not sell, rent or trade your personal information. We share information only as needed to complete your request, for example with the manufacturer of your tub for warranty registration, with a freight carrier for delivery, or with installers scheduled to install your tub, and when required by law.
Retention and security
We keep quote and customer records for as long as needed to serve you, honor warranties and meet legal and tax obligations. We use reasonable safeguards to protect information, but no method of transmission over the internet is completely secure.
Your choices
You may ask us to access, correct or delete the personal information you have given us, subject to records we must keep by law. Call 1-888-779-2284 or email our team using the address in the footer.
Children
This site is intended for adults and is not directed to children under 13.
Health information
Information you share about mobility or health is used only to recommend suitable products. We are not a health care provider, and nothing on this site is medical advice.
Changes
We may update this policy. The date at the top shows the latest version.